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Terms of Service

Terms of Service

Last Updated: March 6, 2025

1. Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the service.

2. Eligibility

You must be at least 18 years old to use our service.

3. Account Responsibilities

You are responsible for maintaining the security of your account and API credentials. Any actions performed under your account are your responsibility.

4. Payment & Billing

  • Payments are processed through LemonSqueezy.
  • No refunds are provided unless required by law.
  • Subscription fees, if applicable, are billed in advance.

5. Service Availability

We strive to provide continuous service availability but do not guarantee uptime. Service may be interrupted due to maintenance, technical issues, or unforeseen circumstances.

6. User Data & Backups Disclaimer

We are not responsible for any loss of data due to user actions, third-party service failures, or unforeseen technical issues. Users are responsible for verifying the accuracy and completeness of their backups.

7. Prohibited Uses

You may not:

  • Use the service for illegal or unauthorized purposes.
  • Attempt to exploit vulnerabilities or disrupt the service.
  • Reverse-engineer, resell, or redistribute the service without permission.

8. Modification & Suspension of Service

We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. Where feasible, we will provide advance notice of significant changes.

9. Indemnification

Users agree to indemnify and hold harmless Bitmule Tech LLC from any claims, damages, or liabilities arising from their use of the service or violation of these terms.

10. Fair Use Policy

We may impose limits on API usage, storage, or other service features to ensure fair use and prevent abuse. Exceeding these limits may result in restricted access or additional fees.

11. Refund & Cancellation Policy

Users may cancel their subscription at any time. Refunds will only be issued if required by law or under exceptional circumstances at our discretion.

12. Limitation of Liability

To the fullest extent permitted by law, Bitmule Tech LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

13. Intellectual Property Rights

All intellectual property rights in the service, including trademarks, logos, software, and content, are owned by Bitmule Tech LLC. Users may not copy, modify, or distribute any part of the service without prior written consent.

14. Beta Features Disclaimer

We may offer beta features or experimental tools that are still in development. These features are provided "as-is" without any guarantees and may be modified or removed at any time.

15. Force Majeure (Uncontrollable Events)

Bitmule Tech LLC shall not be held liable for delays or failures in performance due to circumstances beyond our control, including but not limited to natural disasters, government actions, internet failures, or cyberattacks.

16. Third-Party Service Dependencies

Our service integrates with third-party providers for authentication, hosting, and payments. We are not responsible for service interruptions or issues caused by these providers.

17. Dispute Resolution & Governing Law

These terms are governed by the laws of Oregon, USA. Any disputes shall be resolved through arbitration or courts located in Oregon.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. No Waiver

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Assignment

Users may not assign or transfer their rights under these Terms without prior written consent from Bitmule Tech LLC.

21. Changes to These Terms

We may update these terms periodically. Continued use of the service after changes constitute acceptance of the updated terms.

22. Contact Information

For any questions regarding these Terms of Service, contact us at:

  • Email: support@bitmule.tech
  • Mail: Bitmule Tech LLC, [Company Address], Oregon, USA